Gift Card

E-gift card and Gift Card ("Gift Tender" )Terms

N.Peal E-gift Cards and Store issued Gift Cards (Gift Tender) can be used or redeemed at www.npeal.com (Subject to website terms and conditions). They may also be used at any of the N.Peal stores (not concessions) for purchase, redemption or balance check where the fiscal currency of the issue matches the fiscal currency of the store, EXCEPT for the United States of America where E Gift cards in USD can be redeemed online only and USD store issued cards can only be redeemed in US stores.

Gift Tender may be exchanged for goods the price of which being equal to or lower than the balance or value of the Gift Tender. Gift Tender can be used as a complete or partial payment. If a purchase exceeds the redeemer's Gift Tender balance or value, the remaining amount must be paid with another method of payment. If any item purchased with Gift Tender is subsequently exchanged for an item of a lower price or refunded, any money owing to you will be refunded via the form of Gift Tender originally used for such purchase.

Gift Tender cannot be resold, transferred for value, or exchanged for cash. No cash change will be given on purchases made using Gift Tender. Gift Tender cannot be used to purchase another Gift Tender. Gift Tender is not cheque guarantee, credit, or charge cards.

Gift Tender cannot be returned or refunded, except in accordance with your legal rights.

N.Peal shall not be liable or responsible for lost, stolen, destroyed or damaged Gift Tender, or if Gift Tender is used without your permission. N.Peal is unable to replace Gift Tender if lost or stolen.

N.Peal shall not be liable for any failure to comply with its obligations where the failure is caused by something outside its reasonable control. Such circumstances shall include, but not be limited to, technical and computer faults, failures and malfunctions or any other circumstances amounting to force majeure.

By purchasing, using, or accepting Gift Tender you confirm your acknowledgement and acceptance of these terms and conditions. N.Peal reserves the right to amend these terms and conditions from time to time, without notice and to take appropriate action, including the cancellation of Gift Tender, if, in its discretion, it deems such action necessary. This does not affect your legal rights. N.Peal is the sole issuer and obligator to you. N.Peal may assign its issuer duties without recourse.

The remainder of these Terms shall apply to all purchases of goods made using Gift Tender. To the extent that there is any conflict or inconsistency between the Terms and these Gift Tender Terms, these Gift Tender Terms shall take precedence prevailing over the provisions of the Terms.

  • E-gift cards are available in a minimum value of $50 and a maximum value of $500, as applicable.
  • Store Gift cards are available in a minimum value of $100 and a maximum value of $2,000, as applicable.
  • Gift Tender is valid for 24 months from the date of issue whereby the remaining balance will be deducted, after such time the Gift Tender shall expire.
  • There are no limitations on how many times Gift Tender can be used (until the balance is $0.00). If you do not spend the entire balance on a Gift Card, the remaining balance will be updated. E-gift card and Store Gift Cards balance enquiries can be obtained by contacting customer services by chat on the website, email hello@npeal.com or by whatsapp message/calling +44 (0) 2074090908 Monday to Friday 9am-5pm GMT.

·         Gift Tender remains the property of N.Peal, and may not be tampered or interfered with, without N.Peal’s consent.

  • The risk in any E-gift card shall pass to you upon N.Peal electronic transmission to you.
  • E-gift cards will be dispatched by email to your designated email account you’ve provided to us, as soon as N.Peal has completed security checks and is in receipt of cleared payment for the E-gift card.
  • N.Peal shall not be liable or responsible for E-gift cards that are unable to be delivered due to your error (for example, typing errors, misspelt or incorrect email addresses), spam filters, firewalls or mailbox restrictions.

E Gift Cards issued before 3rd November 2025

The above T&Cs apply with the exception that E Gift Cards cannot be used in store if purchased online before 3rd November 2025

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