Cashmere and Wool are delicate natural fabrics that deserve special treatment (as we all do from time to time).
Our Eco Wash, exclusively developed by Clothes Doctor, is a gentle pH neutral formula that extends the life of your knitwear through cleaning, renewing and softening.
It is lightly scented with Himalayan Cedarwood and Orange oil, to provide natural moth defence.
Our mission is to help you love your clothes for longer and reduce waste, to protect our planet. We hope you will join the revolution.
DIRECTIONS FOR USE (1 cap = 6ml) Hand wash: Fill a basin with cool water, dilute 1-2 capfuls, then place your garments in and submerge. Gently agitate the water, leave for around 30 min. Rinse thoroughly with fresh water. Machine: Use delicates wash setting and pour into dispenser. Use approximately 2-3 capfuls for light soiling, increase for heavier soiling. Drying: Press out water gently and dry flat on a towel.
Delivery
DELIVERY CHARGES & TIMES
USA - 5-15 working days via DHL. FREE DELIVERY on all orders. Signature is required.
UK - 4-7 working days via DPD. Delivery costs $12.95, FREE DELIVERY on orders over $400. Signature is required.
EU & Rest of the world - 5-15 working days via FedEx or DHL.. Delivery costs $19.95, FREE DELIVERY on order over $400. Signature is required.
The delivery times quoted are usual timescales, however in most cases your order may arrive sooner. We cannot guarantee delivery times for any orders and for international deliveries your order may also be delayed in customs which unfortunately are out of our control.
Christmas Final Ordering Dates
For US customers, please order by 9am GMT on December 14th. For UK customers, please order by 1pm GMT on December 19th. For all other international customers, please order by 9am GMT on December 14th.
RETURNS
For US orders we offer a FREE returns and exchange service via DHL, to arrange a return please contact hello@npeal.com
Extended Christmas Returns Policy
Any purchases made online between November 1st and December 24th 2023 can be returned up until January 22nd 2024. For purchases made from 25 December onwards, our normal return policy will apply.
Gift Wrap
All N.Peal web orders are delivered in 100% recyclable cardboard boxes with tissue paper. A complimentary signature gift box made from FCS certified 100% recycled and recyclable paper is also available on all orders, this option needs to be selected at checkout and is optional to minimise waste.
Garment Care
All N.Peal garments are of the highest quality and with good care will last for years to come. To read our care guide please click here
Cashmere requires an amazing transformation from being grown on the vast Steppes of Mongolia to being available from our luxury stores. It is this passion for cashmere and our desire to work with this wonderful fibre that defines N.Peal.
